At Uroojay, we are committed to delivering your products in a timely and secure manner. Please review our shipping policy below to understand how we handle shipping and delivery.
Once your order is placed, we will process it within 1-2 business days. Orders are only processed on weekdays, excluding weekends and public holidays.
We partner with Leopard Courier to deliver your products. You will receive a tracking number once your order has been shipped, which will allow you to track your package in real-time.
Delivery times generally range from 2 to 5 business days, depending on your location and the shipping method selected at checkout. Please note that delivery times may vary due to factors such as weather, political disruptions, or logistical issues.
Shipping charges are calculated at checkout based on your location and the weight of your order. You will be notified of the shipping cost before finalizing your purchase.
Currently, we only offer domestic shipping within Pakistan at this time. We are working towards expanding our shipping options in the future.
It is your responsibility to provide accurate shipping details at the time of purchase. We are not responsible for any delays or non-delivery due to incorrect or incomplete shipping information.
While we strive to deliver your products within the estimated time frame, certain factors beyond our control (such as weather conditions or customs delays) may cause shipping delays. We will keep you informed via email regarding any major delays.
If your order is lost or damaged during shipping, please contact us within 48 hours of receiving the package. We will work with you to resolve the issue, either by sending a replacement or issuing a refund, depending on the situation.
Once your order has shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the Leopard Courier website.
For any questions or concerns about your shipping order, please reach out to us at:
Uroojay is your ultimate destination for exceptional fragrances. At Uroojay, we define luxury by crafting high quality perfumes inspired by the world's most iconic fragrances